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办公室礼仪:如何致歉

日期:10-21| 味学网| http://www.weixiu6.com |办公英语 |人气:313

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    Part One
           
    Lily:I owe you an apology, Mr. Steven.
           
    Steven:What do you mean, Lily?
           
    Lily:I'm terribly sorry about the appointment last Thursday. I hope you'll excuse me.
           
    Steven:Forget it. I'd have done exactly as you did if I had been in your situation.
          
     Lily:That's very kind of you to say so.

    Part two
           
    Eva:Sorry to be late. I was caught up in a traffic jam. Am I the last guest to arrive?
          
     John:Yes, VIPs always are. So it's quite all right. And you're a very important person at this party.
           
    Eva:Oh, please don't!
           
    John:I was just kidding. We've been expecting you all this time!

    Part Three

    Annie:Sorry to have kept you waiting, Eva. I was answering an overseas call.

    Eva:It's alright. You must be a very busy general manager.
           
    Annie:Well, I hope you weren't bored while I was on the phone.
           
    Eva:No. I was reading this new brochure of yours, you see. I'm very much interested in your new product.


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